Glossary · Smart Cities

E-Government

Smart Cities

E-Government, or electronic government, refers to the use of digital platforms, tools and information technologies by government entities to offer services, communicate with citizens and perform internal operations.

E-Government, or electronic government, refers to the use of digital platforms, tools and information technologies by government entities to offer services, communicate with citizens and perform internal operations. Its main objective is to make government services more accessible, efficient and transparent to citizens.

Example: Imagine an online platform where citizens can perform all procedures related to driver’s licenses: apply, renew, pay fines and even schedule exams. This eliminates the need to physically visit an office, saving time and reducing crowds.

Related terms Geographic Information Systems Geographic Information Systems (GIS) are technological tools that combine cartography with databases to capture, store, manipulate, analyze and present geospatial data. Information and Communication Technologies (ICT) Information and Communication Technologies, or ICTs, encompass all the technological tools and resources used to communicate, create, disseminate, store and manage information. International Telecommunication Union (ITU) The International Telecommunication Union (ITU) is a specialized agency of the United Nations responsible for international telecommunications. Internet of Things (IoT) A concept that describes the global network of physical devices equipped with integrated technology to communicate and sense or interact with each other, with other systems or with the external environment.