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Information and Communication Technologies, or ICTs, encompass all the technological tools and resources used to communicate, create, disseminate, store and manage information.

These technologies have revolutionized the way we live, work and communicate, enabling instant access to information, real-time collaboration and the globalization of many services and industries. ICTs include hardware (such as computers and smartphones), software, networks and media.

While they have brought numerous benefits, they have also introduced challenges in terms of security, privacy and equity of access.