Glossary · Smart Cities

Information and Communication Technologies (ICT)

Smart Cities

Information and Communication Technologies, or ICTs, encompass all the technological tools and resources used to communicate, create, disseminate, store and manage information.

Information and Communication Technologies, or ICTs, encompass all the technological tools and resources used to communicate, create, disseminate, store and manage information.

These technologies have revolutionized the way we live, work and communicate, enabling instant access to information, real-time collaboration and the globalization of many services and industries. ICTs include hardware (such as computers and smartphones), software, networks and media.

While they have brought numerous benefits, they have also introduced challenges in terms of security, privacy and equity of access.

Related terms International Telecommunication Union (ITU) The International Telecommunication Union (ITU) is a specialized agency of the United Nations responsible for international telecommunications. Internet of Things (IoT) A concept that describes the global network of physical devices equipped with integrated technology to communicate and sense or interact with each other, with other systems or with the external environment. Interoperability Interoperability is the ability of different systems, applications, devices and protocols to share information and collaborate with each other. Key Performance Indicator (KPI) A key performance indicator (KPI) is a specific metric that organizations use to evaluate the efficiency and effectiveness of their operations in relation to established strategic objectives.